With assure support for microsoft software, your subscription covers the. It appears as though they are continually unavailable. Our friendly and knowledgeable support experts know microsoft software better than anyone. Why buy assure software support plan when i can get free help by calling microsoft. Assurance positioned as a leader in gartners 2019 magic quadrant for business continuity management program solutions, worldwide. Microsoft corporation phoenix, az phone number yelp. To renew your software assurance benefits, request a standalone software assurance product through techsoup up to 90 days before your original benefits expire. Drive adoption by taking advantage of dynamics 365 experts to provide oneonone advice and 24x7 technical support. The fasttrack center benefit for windows 10 provides access to app assure a service designed to address issues with windows 10 and microsoft 365 apps app compatibility.
Today i want to share something that microsoft offers to everyone which is called assure software support plan. Client support and support contacts asure hr software. If you purchased your support plan through the azure website or azure portal or if you have one under a microsoft customer agreement, you can make changes in the azure portal. Explore the range of azure support options and choose the plan that best fits, whether youre a developer just starting your cloud journey or a large organization deploying businesscritical, strategic applications. Find it ez offers several resources to answer any question about our patented software productivity tools. I was wondering how the software support plan is better than free help i get from contacting microsoft on my own.
We build hcm software and services that help companies attract, develop, and retain great people and deliver it in a way that aligns with the financial goals of growth minded executives. Premier support software assurance getting the most from software assurance benefits with premier support based on your volume licensing agreement, some of your organizations software assurance benefits can be transferred to a premier support agreement. When you request the app assure service, a microsoft engineer works with you to address valid app issues at no additional cost to you with an eligible subscription. For customers who use the license included with virtual machine images published by microsoft open technologies, microsoft will provide support for the azure service. Billing and subscription support is available to all azure customers. Microsoft assure subscription how to resolve solved. Microsoft software support is a technical software support service provided through chat, phone or in microsoft stores. Contact microsoft dynamics sales microsoft dynamics. I would suggest microsoft hire more and take better care of customers paying for a service thats claims to provide assurance. For a quick and effective way to escalate issues to microsoft support in the event that the services in a production environment are degraded or become. Open get help app contact support in the browser instead. I cant seem to find a person who can connect me with a level 2 tech. How to use or renew your software assurance benefits techsoup. Microsoft also offers paid plans that are more comprehensive or allow.
Microsoft assure software support 1 year oneonone in. Met assureondersteuning voor microsoftsoftware dekt je abonnement het verwijderen van virussen op je pc, informatie en. Software assurance is an annuity thats thought to add maybe 25 percent to 27. Find support options to submit subscription, billing, and technical questions for your existing dynamics 365 customer engagement application. Software assurance is an annuity thats thought to add maybe 25. You can also get instore personal training and expert advice on purchases. On each occasion the first line tech was unable to solve or even understand. Microsoft software assurance support incident submission.
Premier support for partners provides the most comprehensive support plan across cloud, hybrid, and onpremises. Assure puts you in touch with support experts right where you are. An online selfsupport environment is available for all supported asure software users on the web. Oct 16, 2018 with desktop app assure, if you hit a snag in a pilot or your deployment, you have a team of application compatibility experts who will support you and get you back up and running as quickly as possible. Oct 17, 2016 hello all today i want to share something that microsoft offers to everyone which is called assure software support plan. Microsoft rolls out premium assurance plans for windows. Buy assure software support plan microsoft store ensg. For more than 15 years, leading enterprises have trusted us with their most essential esignature and document transaction management. Compare features of azure support plans for customersfrom developers just starting in the cloud to enterprises deploying critical and strategic applications. Microsoft assure software support 1 year oneonone in store. Since i have microsoft assure software support plan i called. To add, select add a software assurance plan when you create the support incident. The asure software client portal enables customers to.
Our esign software is the most secure and the easiest to use, making us the ideal partner. Assuresign is a pioneer of electronic signatures evolution from a corporate luxury into a fundamental business need. Microsoft store support has answers to common questions about subscriptions, orders and purchases. Otsuka announces nocost access to its medicines for eligible, newly uninsured patients in the us. For information about surface and xbox hardware protection plans, see microsoft complete. We partner with you to plan success metrics, provide proactive support and reduce risks to your business. Microsoft 365 and office customer support policy office 365. Microsoft is leveraging the immediacy and urgency of security updates to force customers into paying for software assurance. Exchange online kiosk, exchange online plan 1, and exchange online plan 2.
Microsoft starts selling premium assurance for sql server. If youve got a hardware problem for microsoft assure subscription, it may also be due to a software issue. Assure includes as many instore personal training sessions as you need. It can combine the latest software with telephone support available 24 hours a. If you purchased your support plan through the azure website or azure portal, or if you have one under a microsoft customer agreement, you can make changes in the azure portal. Why buy assure software support plan when i can get free help. One year of microsoft software support on up to 5 personal devices, via phone or chat. These subscriptions can be purchased on their own or as part of a microsoft 365 plan that includes sharepoint online, microsoft teams, and office proplus. Software assurance spans a broad range of microsoft software and services, including windows, microsoft office, azure, system center, sql server, and many others. Apr 21, 2020 assure software support is a subscription service that gives you one year of assisted technical software support on up to five personal devices, and oneonone inperson training, as often as you need it.
Microsoft dynamics 365 support plans can be purchased through volume licensing programs or directly from microsoft. Whether youre exploring asure for the first time or youre an existing customer wanting to learn more, were here to help. The core premise behind sa is to give users the ability to spread payments over several years, while offering free upgrades to newer versions during that time period. Disability answer desk the disability answer desk is where people with disabilities can get support with microsoft products and accessibility features. With assure support for microsoft software, your subscription covers the elimination. Purchase assure software support plan, an annual service which provides microsoft software support on up to 5 personal devices. One year of microsoft technical software support via chat, phone or instore. With assure, you never have to worry about what if. Get 12 months of unlimited software support from answer desk. As part of microsofts support options, you can take your pc or tablet into a. Identify critical dependencies and visualize gaps to make the best business decisions. You must agree to the terms at software support service agreement and have a microsoft account, and. To qualify for this software assurance benefit, you must have a microsoft server license and all corresponding.
If you have an azure support plan or need help with billing or subscription management, sign in to create and manage support requests. You can include microsoft proactive services into your offerings, benefit from a designated account manager, and get the highest queue priority with critical situation support. What microsoft desktop app assure is and what it isnt. Microsoft software assurance sa is a microsoft maintenance program aimed at business users who use microsoft windows, microsoft office, and other server and desktop applications.
Buy microsoft assure software support plan online now. Microsoft starts selling premium assurance for sql. Make sure that you have updated software program drivers too. Create and track problem reports and feature requests. An asure representative will be in contact shortly. Microsoft actually refers to premium assurance as a software assurance addon plan.
Support for software that has been legitimately licensed is a licensing right. You are entitled to support by virtue of purchasing the license. The availability of software support services is subject to a software assurance plan that has not exceeded the end of life date for the r. We can always contact the respective customer support teams with all the details to get the reactivation possible. Assure addresses many of your potential microsoft software support needs for one year, on up to five devices. Enjoy help whenever you need it, as often as you want it, for one year. Enter the subscription number and the contact email, and then click continue. As an independent software vendor isv, the microsoft action pack has been a key enabler that helps us grow our business and build new applications. Please wait while we load additional details for microsoft assure software support plan such as features, release date, package dimensions, brand, etc. Wagner oliveira, lead of systems, twos motion solution.
For more information, see the microsoft product list and product use rights available on the microsoft volume licensing web site. To change your support plan, you must first cancel your existing plan and then purchase a new one. Discus and support why buy assure software support plan when i can get free help by calling microsoft. You can get support at a microsoft store, or call microsoft, or contact us online. Can someone explain the microsoft assure plan that i have. Dec 05, 2018 microsoft assure premium tech support subscription issue on windows 10. Microsoft s new unified support plan may result in price increases. Why buy assure software support plan when i can get free. Assure software support is a subscription service that gives you one year of assisted technical software support on up to five personal devices, and oneonone inperson training, as often as you need it. Assure software support is available in microsoft store locations for inperson. I assure you that your call wont be dropped, and more. Microsoft assure software support plan learn with us.
Start your search for help on your products and find links to business support plans. Ibm will provide online forum support for ibm software. Within the software assurance 24x7 support benefit your organization. Assure software support is available in microsoft store locations for inperson oneonone appointments with a microsoft expert. Microsoft software support product help microsoft store.
Assuresoftwareondersteuning help van microsoftsoftware. I learned that plan after the crash of my onedrive and reach to contact support of microsoft. It empowers our team to achieve our hybrid and cloud developments and help customers transform their businesses with ease. Assure puts you in touch with answer desk experts by phone or chat. Assure gets you phone support, remote desktop support, free in store support services normally cost. How to get free help from microsoft on windows 10 and more cnet. Assurance software assurance business continuity software. Software assurance versus premier support miro consulting. This makes it much easier to align your testing patterns to your predicted or measured failure rates. Human capital management for small and midsized business. To get support using your assure software subscription, please contact us. Eligible customers with 1,500 or more licensed desktops can make adjustments and improvements to systems and re. Having said that, there is a connection between software assurance and support and it comes from the amount of software assurance spend.
The software maintenance task is responsible to coordinate the continuous maintenance of the middleware components developed within the project and included in an emi distribution, preserving. Theres no need to leave the comfort of your own home to get your questions answered. Fastpath is a software suite connecting to erp, hcm or crm to assist in governance, risk management, and compliance. Software assurance is an annuity thats thought to add maybe 25 percent to 27 percent on top of the licensing cost. The get help app in windows 10 provides fast, free support for microsoft products. Get help from the microsoft software support and receive support for. Assure puts you in touch with support experts right where you are when you chat with.
An online self support environment is available for all supported asure software users on the web. Customers on an active software assurance plan receive all major and minor upgrades plus free, unlimited support for any issues at any time. Microsoft office standard 2007 is the essential software suite for small business that enables you to quickly and easily create great looking documents, spread sheets, and presentations, and manage email. Get technical support through lifecycle services for your existing dynamics 365 retail, dynamics 365 human resources, and. Ninety days prior to expiration, your vlsc account owner should receive an email from microsoft saying that the benefits are expiring soon. Get industryleading support for your microsoft dynamics 365 applications. Buy assure software support plan microsoft store engb. This document presents the fundamental principles that will guide the software maintenance and the user support tasks within the project. Our nurses at the otsuka patient support center can answer questions related to product accessibility, reimbursement and even connecting patients to local treatment sites in their community. With a variety of microsoft dynamics 365 support options available, youll find a plan that fits your business needs. Microsoft assure is the twoyear protection plan the. To improve the future compatibility of isv software products, microsoft will also engage with. Assure addresses many of your potential microsoft software support needs for one year.
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